As Haksan A.Ş;

Our main target is; to increase customer satisfaction and satisfy customer expectations.

• Delivering just in time,
• Manufacturing products which have appropriate quality and price to satisfy customer requirements and expectations,
• Beside manufacturing products, presenting a good service to our customers,

are the methods that we assume to achieve our target.

For us;

• In  each step of the manufacturing, to supply trainings that our employees required and to obtain individuals who are  conscious, participant and behaving with leadership spirit,
• To get our suppliers to be in a continuous improvement,
• To get our managers to know system requirements, be participant and  manage due to data basis,
• To work respectfully against to society and environment, to build healty and safe working  place,
• To control, continuously review and improve environmental effects which occur as a result of our activities, thus to prevent environmental pollution,
• To fulfil requirements which are because of  customer specific needs, legal and other conditions related with quality and environment,
• To classify scraps and wastes due to their types and work for decreasing them,
• To use energy and natural resources efficiently, to keep greenhouse gas emissions under control, to report, to reduce our carbon footprint by creating the necessary strategies and targets in the short, medium and long term and making the necessary plans
  are missions.

are missions.

In all of our activities we make continuous improvement and development studies, these studies guarantee that our company will never lose its innovative and open minded characteristics. The sides which Haksan is interaction in are; Haksan’s owner, customers, employees, suppliers, its neighbors, state and the society. Haksan evaluates all the external and internal elements, sides’ expectations that Haksan is interacted with, and creates its processes and strategies based on them, and manages risks and opportunities occurred.  

Our company assumes ZERO DEFECT principle both in manufacturing and administrative departments and also in all processes.

Ethical rules which Haksan must obey are defined and open to everyone. All employees work according to those rules in Haksan.

Haksan Otomotiv A.Ş. undertakes that it will obey all the requirements of quality and environment policy which is declared above.

COMPANY SCOPE

Haksan Otomotiv A.Ş. produces each product, gives service and makes any activity based on customer satisfaction and has created Quality and Environment Management Systems in this direction.

In these systems, ISO 9001: 2015, IATF 16949: 2016 Quality Management Systems and EN ISO 14001: 2015 Environmental Management System standards were used as a guide. All the studies we have configured according to ISO 9001: 2015, IATF 16949: 2016 and EN ISO 14001: 2015 system standards are explained in the Quality Manual. Apart from the existing facilities of Haksan Otomotiv A.Ş., there is no other facility which is subject to those systems.